Wells Fargo reveals the cost of privilege

“Cross selling is a way of deepening customer relationships.”  That was the go-to response by John Stumpf, chairman and CEO, Wells Fargo when cross-examined by United States Senator Elizabeth Warren about questionable sales practices and quotas within the world’s second largest bank.  Stumpf’s steadfast commitment to his remarks demonstrates how privilege undermines accountability at the…

Little Theatre marquee update gets two thumbs up

One of the hardest parts of change is figuring out the best way to let people know. Here in Rochester, community organizations can struggle when trying to keep the public informed. Today, however, The Little Theatre got it right. Scott Pukos, public relations coordinator for The Little Theatre, today published a blog post, “Facts About…

Why I turned off Twitter and its endless quest for trends 

On July 28, 2016 a highly-regarded digital marketer tweeted #balloonlivesmatter during the conclusion of a historic Democratic National Convention. This play on the grassroots movement, #BlackLivesMatter, ignited a series of actions that ultimately ended my time on Twitter. My daily habit of scrolling was quickly replaced with a one-time check of stories in The New York Times and The Wall Street Journal. Some would perceive this move as…